• Customer FAQs

    Type your email on the sign-in page and we'll send you a link. There's no password.

  • Signing in to the portal

    There's no password to remember. You sign in with a link we email you, and an authenticator app adds a 6-digit code if you use one.

  • Welcome to your customer portal

    Your customer portal puts your account in one place: invoices, calls and usage, your lines and services, mobiles, and support. You can use it on a computer, tablet or phone.

  • Setting up the SNAPmobile app (video)

    Take and make business calls on your mobile, wherever you are. SNAPmobile puts your business phone line on your smartphone. Calls ring on the app as well as your desk phone, and calls you make…

  • Reporting a fault or asking a question

    These fix many faults straight away:

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