Remote working is on the rise and hosted voice can help your business be more mobile.
Remote working is growing and taking the world of work by storm so much so that experts predict that by 2020, more than 70% of UK organisations will have adopted flexible working.
However, having a PBX phone system can cause problems for companies that want to adopt remote and flexible working as their historic phone system simply doesn’t allow for mobility with their employees.
Instead, they have to fork out mobile phone contract costs as well as the cost of their on-site phone system, which can mean bills quickly rack up.
Traditional communications saw a divide between phone and IT system, but today, the world of phone and IT have converged. Employees are mobile, teams can be virtual, and IT has moved to the cloud.
By 2025, 75% of the workforce will be made up by the millennial generation – a generation who’ve grown up using advanced technology and mobile phones. Surely, making them use a legacy phone system could hold them back within the business?
Switching things up
Switching to a hosted voice system can have plenty of benefits for a business. Not only does a hosted system bring together landlines and mobiles on a single, cohesive phone network but, as it’s an all-encompassing product, the contract is reflective of that.
Flexibility is vital as a business, and a hosted voice solution allows for a degree of flexibility, ideal for companies that are looking to grow or relocate, and perhaps even downsize. Everything is housed under one virtual telecommunications roof meaning should a business ever need to scale up or down, it can be done easily and effortlessly.
Legacy phone systems presume that every employee has the same requirements but, with a hosted voice system, there is far more scope for customisation depending on each user’s requirements and roles within the business.
Mobility is made simple as phones can easily be switched between an office location’s wifi network to the mobile phone network, effectively turning one handset into both a desk phone and a smartphone.
Hosted voice also breaks the rules when it comes to geographical location and area codes. Traditionally, your location was revealed via the area code you’d use to dial.
However, using a hosted voice system comes equipped with the ability to infer that your staff are in an area, even if they’re not. Therefore, employees can work from home while also using their office line, which makes adverse weather conditions easy to tackle and enables businesses to offer a flexible working arrangement which appeals more and more to the masses.
Modern phone systems are no longer just about ‘voice’. They’ve evolved to offer several unified communications capabilities such as instant messaging, video calling, presence, mobility solutions and collaboration tools.
The working day is no longer just a 9-5 and employees are craving more flexibility and more opportunities to work remotely. A hosted voice system is designed with maximum business productivity as its sole purpose, so why are you waiting to switch?
Our Technology Vendors
We work with a range of customers and have a wealth of experience in providing the best telecomms solutions.
Having looked around the market we decided to go with Intellect because of the price and the service/support package, Adam made sure we covered all areas including customer facing branded WiFi and we haven’t looked back since.
Carl Taylor - DirectorThe Barclay
Having had a complete nightmare with our previous provider Adam came in to see us and immediately saw where we were going wrong, he promised that moving to Intellect would make a real difference and save us from the nightmare we had been in.
We took his advice and have never looked back since, our telecoms now work perfectly and so too is the after care. All of this is in addition to the savings we have made since leaving BT. These guys are super qualified and are super reliable.
Justine Maxted – IT ManagerCelsius Graduate Recruitment
Adam helped us at a time when we were really struggling with our previous telecoms supplier, having lost service Adam showed us a new solution which we migrated all our services over to have never looked back since. All in all they were a very helpful team and I would recommend to all.
Dean Holmes - Managing DirectorFreshmist
Ben and the guys at Intellect were professional, cost effective and have always been very responsive whenever we have needed to make contact. Very happy with the service and would recommend to all.
James Hall - Managing DirectorPosisoft
Daniel helped us deliver a connected solutions between our sites, it was also cost effective. The service we have is great.
Francesca Stefanuto - Operations ManagerSan Rocco Restaurants Group
Thanks to Adam and the guys at Intellect we now have a perfect Telephone system that works. We were recommended to Intellect by a customer of ours after we had a terrible experience with another telecom provider. Now we have a super fast leased line and the added ability to work from home via the Cloud telephone system we purchased from Intellect.
All round perfect service and excellent technical knowledge from the guys at Intellect Communications.
Paul Roberts – Operations DirectorWorking Time Solutions