Upgrade your business phone system
Revolutionise the way you communicate with our cost-effective, flexible business phone systems.
Whether you want an on-premise or a cloud-based product, we’ll help you chose the best solution for your business.
Plus, our robust and cost-effective system maintenance packages will help you get back on your feet should you ever experience an issue.
Reliability
Our hosted voice product offers built-in business continuity and disaster recovery capabilities with call re-routing functionality.
Run over Openreach’s highly-resilient infrastructure, it’s a highly-reliable service with guaranteed 99.9% uptime backed by robust service level agreements (SLAs).
Breadth of Choice
If you’re looking for a powerful on-site contact centre, we offer a variety of end-to-end solutions suitable for all types of businesses.
Or if you want a cost-effective cloud-based system, we offer a feature-rich product which is flexible and allows you to add and choose users when required.
Great Value
Our hosted product offers the same levels of functionality as a high-end phone system, but with no physical on-site PBX or associated costs.
We offer flexible, market-leading pricing with no expensive set up costs and generous monthly call bundles – just a simple per month, per user, single cost.
What is a cloud-based VoIP system?
A VoIP (Voice over Internet Protocol) system gives you everything a traditional phone system does but with one crucial difference: it’s hosted in the cloud. And that means you spend less money on hardware and maintenance.
A cloud-based phone system also gives you much more flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are. With VoIP, you’ll never miss an important call again.
Our sophisticated, flexible system is managed through an online portal. Your phones are your only on-site hardware, giving you low upfront costs and installation fees.
Here are some of the features that come as standard
Online Portal – Self Service Online Tool for adds, amends, changes and alterations
Automatic Call Routing – Allows you to set up any calls diverts needed
Caller ID – Each call received will deliver the user ID telephone number or you can save numbers to show a person or company name
Call Forward – Forward calls to mobile or alternative landlines
Call Transfer – Transfer calls throughout the office and to external mobiles if needed
Call Hold – Standard Hold facilities
Block Calls – Block unwanted sales calls and persistent offenders who ring into the office
Voicemail – Receive messages whilst away from your desk or out of the office
Voicemail to Email – This will send voicemails left on your landline to your mobile phone for ease of access when out of the office
3-Way Calling – Set up a 3-way conference calls bringing people into the call to have discussions
Do Not Disturb – This will allow you to avoid receiving calls at points when your workload is heavy or when you are in a meeting – this is password protected
Hunt Groups – Have specific people set to take specific calls in the office
Call Director – Utilise mobile phones as softphones with the ability to present the landline number when calling out (extra charges will apply)
Voicemail to Email – Never miss a voicemail again with all voicemail on your landline being sent via email to your mobile phone
Remote Office – The ability to work outside of the office at home using the same handset whilst presenting the business telephone number when being used at home
Our Technology Vendors
We work with a range of customers and have a wealth of experience in providing the best telecomms solutions.
