Phone Systems

Upgrade your business phone system

Revolutionise the way you communicate with our cost-effective, flexible business phone systems.
Whether you want an on-premise or a cloud-based product, we’ll help you chose the best solution for your business.
Plus, our robust and cost-effective system maintenance packages will help you get back on your feet should you ever experience an issue.


Our hosted voice product offers built-in business continuity and disaster recovery capabilities with call re-routing functionality.

Run over Openreach’s highly-resilient infrastructure, it’s a highly-reliable service with guaranteed 99.9% uptime backed by robust service level agreements (SLAs).

Breadth of Choice

If you’re looking for a powerful on-site contact centre, we offer a variety of end-to-end solutions suitable for all types of businesses.

Or if you want a cost-effective cloud-based system, we offer a feature-rich product which is flexible and allows you to add and choose users when required.

Great Value

Our hosted product offers the same levels of functionality as a high-end phone system, but with no physical on-site PBX or associated costs.

We offer flexible, market-leading pricing with no expensive set up costs and generous monthly call bundles – just a simple per month, per user, single cost.

What is a cloud-based VoIP system?

A VoIP (Voice over Internet Protocol) system gives you everything a traditional phone system does but with one crucial difference: it’s hosted in the cloud. And that means you spend less money on hardware and maintenance.

A cloud-based phone system also gives you much more flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are. With VoIP, you’ll never miss an important call again.

Our sophisticated, flexible system is managed through an online portal. Your phones are your only on-site hardware, giving you low upfront costs and installation fees.


Here are some of the features that come as standard

Online Portal – Self Service Online Tool for adds, amends, changes and alterations

Automatic Call Routing – Allows you to set up any calls diverts needed

Caller ID – Each call received will deliver the user ID telephone number or you can save numbers to show a person or company name

Call Forward – Forward calls to mobile or alternative landlines

Call Transfer – Transfer calls throughout the office and to external mobiles if needed

Call Hold – Standard Hold facilities

Block Calls – Block unwanted sales calls and persistent offenders who ring into the office

Voicemail – Receive messages whilst away from your desk or out of the office

Voicemail to Email – This will send voicemails left on your landline to your mobile phone for ease of access when out of the office

3-Way Calling – Set up a 3-way conference calls bringing people into the call to have discussions

Do Not Disturb – This will allow you to avoid receiving calls at points when your workload is heavy or when you are in a meeting – this is password protected

Hunt Groups – Have specific people set to take specific calls in the office

Call Director – Utilise mobile phones as softphones with the ability to present the landline number when calling out (extra charges will apply)

Voicemail to Email – Never miss a voicemail again with all voicemail on your landline being sent via email to your mobile phone

Remote Office – The ability to work outside of the office at home using the same handset whilst presenting the business telephone number when being used at home

Our Technology Vendors

We work with a range of customers and have a wealth of experience in providing the best telecomms solutions.

Having looked around the market we decided to go with Intellect because of the price and the service/support package, Adam made sure we covered all areas including customer facing branded WiFi and we haven’t looked back since.

Carl Taylor - Director

The Barclay

Having had a complete nightmare with our previous provider Adam came in to see us and immediately saw where we were going wrong, he promised that moving to Intellect would make a real difference and save us from the nightmare we had been in.
We took his advice and have never looked back since, our telecoms now work perfectly and so too is the after care. All of this is in addition to the savings we have made since leaving BT. These guys are super qualified and are super reliable.

Justine Maxted – IT Manager

Celsius Graduate Recruitment

Adam helped us at a time when we were really struggling with our previous telecoms supplier, having lost service Adam showed us a new solution which we migrated all our services over to have never looked back since. All in all they were a very helpful team and I would recommend to all.

Dean Holmes - Managing Director


Ben and the guys at Intellect were professional, cost effective and have always been very responsive whenever we have needed to make contact. Very happy with the service and would recommend to all.

James Hall - Managing Director


Daniel helped us deliver a connected solutions between our sites, it was also cost effective. The service we have is great.

Francesca Stefanuto - Operations Manager

San Rocco Restaurants Group

Thanks to Adam and the guys at Intellect we now have a perfect Telephone system that works. We were recommended to Intellect by a customer of ours after we had a terrible experience with another telecom provider. Now we have a super fast leased line and the added ability to work from home via the Cloud telephone system we purchased from Intellect.
All round perfect service and excellent technical knowledge from the guys at Intellect Communications.

Paul Roberts – Operations Director

Working Time Solutions