Remote working is on the rise — hosted voice can help your business keep up

Remote and flexible working have become the norm for a growing share of UK businesses. But a legacy PBX phone system can hold that back — tied to a physical location, it simply isn’t built for a mobile workforce.

Without hosted voice, that often means paying twice: mobile phone contracts for staff on the move, on top of the cost of an on-site phone system. Traditionally, phone and IT ran as separate systems — but today, they’ve converged. Employees are mobile, teams are virtual, and IT has moved to the cloud. Your phone system should keep up.

Switching things up

Switching to a hosted voice system brings landlines and mobiles together on a single, cohesive network — with a contract that reflects that simplicity, not separate bills for separate systems.

Flexibility is built in. Whether you’re growing, relocating, or scaling back, everything runs under one virtual setup that adjusts with you. And unlike legacy systems that assume every employee needs the same thing, hosted voice lets you customise features by user and role.

Mobility is simple too — one handset can move between office wifi and the mobile network, working as both a desk phone and a smartphone. Hosted voice can also make it look like your team is calling from the office even when they’re not, so staff can work from home without losing their office line — handy for bad weather, and increasingly expected by employees who want flexibility as standard.

Modern phone systems have moved well beyond just voice. Instant messaging, video calling, presence, and collaboration tools are now built in as standard — because the working day isn’t just 9-to-5 anymore, and your phone system shouldn’t assume it is either.